IR Calendar

Social

■S(Social)：Disclosure based on SASB Standard

KPI	SASB Code	FY2021	2024 Target	2030 Target
Number of data breaches	TC-SI-230a.1	0	0	0
Monetary losses as a result of legal proceedings associated with user privacy	TC-SI-220a.3	0yen	0yen	0yen
Number of service disruptions	TC-SI-550a.1	5 (2020)	3	2
Total downtime (days)	TC-SI-550a.1	1.09 days (2020)	0.73 day	0.54 day
Percentage of employees that are located offshore	TC-SI-330a.1	15%	20%	25%
Percentage of managers that are non-Japanese	TC-SI-330a.3	11%	11%	13%
Percentage of managers that are women	TC-SI-330a.3	7%	10%	15%
Percentage of technical (engineering, etc.) staff that are women	TC-SI-330a.3	33%	35%	40%
Percentage of employees (excluding directors) that are women	TC-SI-330a.3	23%	30%	40%
Monetary losses resulting from legal proceedings associated with anti-competitive behavior regulations	TC-SI-520a.1	0 yen	0 yen	0 yen

Addressing challenges to ultra-elderly societies

■Making our ultra-elderly society a sustainable society

Working toward the Digital Transformation (DT) of Japan’s ultra-elderly society to solve social problems and build a more sustainable society.

※Click the links to view related press releases

April 2021: the long-awaited birth of the digital transformation in long-term care

In the 2021 revision of the long-term care law, a policy of promoting and rewarding the utilization of IT towards the following ends was adopted: "for strengthening the ability to respond to infectious diseases and disasters", "for promoting efforts to help care recipients live independently and prevent their condition from worsening", and for "addressing personnel shortages and revolutionizing the long-term care front lines". Along these lines, Kanamic is playing its part by striving to digitally transform the elderly care industry with our cloud service in order to solve the problems of our super-elderly society.

Helping clients streamline cumbersome billing operations / receipt issuance!

"Kanamic Easy Web Statements“ allows clients to issue and transmit bills and receipts (created with the Kanamic Cloud Service) completely over the internet. The "Kanamic Easy Mailing Service“ is a BPO service that helps clients (1) print, (2) enclose / seal, and (3) mail bills/receipts.
These services allow elderly care service providers to greatly reduce labor costs and man-hours associated with issuing bills/receipts, to go paperless, and to reduce the burden on elderly care workers on the caregiving front lines.

Data Security

In the healthcare and long-term care industries, personal information being leaked or lost carries not only the risk of damage claims, but there is also the risk of causing serious reputational damage to care providers (Kanamic’s customers) and physical injury to long-term care recipients. In light of this risk, Kanamic has established internal rules regarding unauthorized access to personal information, prevention of data leakage, prevention of data loss, and prevention of damage to personal information.

Going forward, Kanamic aims to obtain System and Organization Controls (SOC) reports, which are evaluations by external organizations, auditing the appropriateness and effectiveness of various internal controls.

Furthermore, Kanamic is committed to protecting personal information as follows:

	FY2021 (Actual)	2024 Target
Number of data breaches	0	0
Percentage involving personally identifiable information　(PII)	-	-
Number of users affected	-	-

Data Privacy

We respect the privacy of healthcare / elderly care service recipients and we work to ensure the privacy of medical / elderly care information as well as other personal information. We have established rules regarding the handling all personal information (including that of customers and employees), and we take measures to prevent the use of personal information beyond the scope necessary to achieve the specified purpose of use.

	FY2021 (Actual)	2024 Target
Total amount of monetary loss as a result of legal proceedings associated with user privacy	0 Yen	0 Yen
Number of law enforcement requests for user information	0	0
Number of users whose information was requested	0	0
Percentage of such request resulting in disclosure	-	-
List of countries where core services are subject to government monitoring	Japan Only	Japan Only

Managing Systemic Risk from Technology Disruptions

Service disruptions of systems used in healthcare / elderly care can have a very negative impact on customers. We have business continuity plans (BCP) in place to minimize risk including unexpected service interruptions. We have set a goal of halving service interruptions by 2030.

In the future, we aim to obtain SOC reports, which are evaluations by external organizations assessing the appropriateness and effectiveness of various internal controls.

	2020 (Actual)	2030 Target
Total downtime (days)	1.09 Days	0.54 Day
Number of service disruptions	5.0	2.0
System Availability Ratio	99.7%	99.85%

Recruiting & Managing a Global, Diverse Workforce

Kanamic is a place where people of different ethnicities and genders, possessing different skills and sensibilities come together, create synergies, and work with a unified purpose while respecting one another.
Kanamic, in bringing together such a diverse cast, seeks to spark innovation in the healthcare industry.
Kanamic Network will always provide employees with equal opportunities to play an active role.